Contact FX Blue - forex trading and apps



Contact us

We welcome feedback from FX Blue users, or from anyone else who is interested in any of the products described on this site. Please use the following form to contact us.

Your message

Email:

Subject:

Please check that you have entered the correct account number and broker password. If the details are definitely correct, we may need you to provide updated server information about your broker account.

For the information which we need to add a new server to the account sync, please see the FAQ. We cannot add new servers without an example account number and password, and the server information described in the FAQ.

To change your account details, or reset the account by publishing from a new broker account, please see the FAQ.

If you know the email address you registered from, you can reset your password online.

If you have forgotten the PIN for your account, you can change this via the settings page.

For help using the Personal Trade Copier, please see the user guide.

We cannot answer support questions unless you send us the logs which the Copier creates.

For help receiving signals through the Internet Trade Mirror, please contact your signal sender. We provide the Mirror as a free service on the basis that signal senders, not FX Blue, handle the support for their subscribers.

For help on the Simulator, please see the user guide.

Message:

The terms and conditions of use set out below (referred to as "FX Blue's Terms"), form a contractual agreement governing FX Blue's relationship with you in relation to your use of this Website (“Agreement”) and you agree to be legally bound by FX Blue's Terms just as if you had signed this Agreement. By using this Website and any Information, you are agreeing to comply with and be bound by FX Blue's Terms, including any revisions that may be made to FX Blue's Terms from time to time. FX Blue reserves the right, in FX Blue's sole discretion, to change, modify, add or remove portions of FX Blue's Terms at any time by posting the revisions on the Website. You should check FX Blue's Terms periodically for changes as by using the Website after FX Blue posts any changes to FX Blue's Terms, you are agreeing to accept those changes, whether or not you have reviewed them, and you waive any right you may have to receive individualised notice of such changes. FX Blue's Terms may be supplemented by additional terms and conditions pertaining to specific content and activities. You agree and understand that such additional terms and conditions are hereby incorporated by reference to FX Blue's Terms. Your continued use of the Website means that you accept any new or modified FX Blue Terms.